Please find links below organized into the product categories for all the downloads available for each product. Use the driver search below by entering your serial number to list all the available drivers. If the OS is not in the list, it is not supported.
We aim to respond to all technical questions within 24 hours. If you are having a problem with one of our products, please first consult the online Knowledgebase (FAQs). If you cannot find the answer to your question, then please use the link above to be taken to the Support Ticket System.
Please note, Canada and South America are supported directly from our Headquarters in Austin, TX USA
RMA Product? – If you thik that you have a product that needs to be returned, please Open a Support Ticket on our system first.
DRIVERS – Under Windows, there is no need for a driver, the LED stores the calibration on the electronics. Under MAC, there is a need for a driver. Please download the .zip files and follow the instructions (or run the installer)
Driver for 2 point touch TouchIT LED/LCD 32", 42", 46", 55", 65", 70" under MAC OSX 10.7.2 and above Lion
Windows 10 – there is no driver for Windows10 – you should use the “Pen and Touch” calibration that is built into control panel. These boards were manufactured long before Windows 10 so we CANNOT guarantee functionality. TIB000001 to TIB000400 are not compatible with Windows 10
Windows 7 and serial numbers of 400 or less – Unfortunately, this range of serial numbers from TIB000001 to TIB000400 are not compatible with Windows 7. The hardware does not have drivers to make the board work under this OS.
TouchIT Server – Check the serial number of your board. If you have a board that has a serial number greater than TIB002000, you should use the TouchIT HID Server MT. If you have a serial number between TIB000400 and TIB001999, then you should use the TouchIT HID Server.
MAC Server – Check the serial number of your board. If you have a board that has a serial number greater than TIB002000, you should use the TouchIT Server MT (MAC). However, if you are using Lion OS, (10.7 or greater) you should download the TouchIT HID MT Server MAC (10.7 Lion). If you have a serial number between TIB000400 and TIB001999, then you should use the TouchIT HID MAC Server.
Once Downloaded; Right click on the downloaded file Select ‘Properties’ Select ‘Permissions’ Tick the box for ‘Allow executing file as program’ Close Properties and double click file to run Select ‘Run in Terminal’ Currently available for Ubuntu 10.4 or later
TouchIT HID Server WIN Suitable for TouchIT Boards with serial numbers 400 to 1000