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How do I Change the volume of Notifications on Android?

When you are changing the volume, we suspect you are doing it with the remote. This changes the volume for the “input” e.g. your computer but not the notifications itself.   To change the volume of the notifications, you should do this in Android itself using the screen and the settings menu.     On [...]

By |2017-09-12T14:04:12+00:00September 12th, 2017||Comments Off on How do I Change the volume of Notifications on Android?

I’ve lost my Oktopus Key?

If you have a Y Series LED then you would have registered to receive your Key. If you visit www.touchittechnologies.com/lostkey/ and enter your serial number - we can email it to the registered email address.

By |2017-07-18T11:09:13+00:00July 18th, 2017||Comments Off on I’ve lost my Oktopus Key?

No Software Came with my Y Series LED?

That is correct. We do not include software or licenses in the box. You need to register to receive these. Navigate to www.touchittechnologies.com/register and follow the instructions - watch the video first!

By |2017-07-18T11:06:24+00:00July 18th, 2017||Comments Off on No Software Came with my Y Series LED?

Touch does not work on my PC/MAC but Android is OK?

If the touch is working on your on board Android but not on your PC or MAC, you have probably mixed up the cables. What we mean by this is that you cannot have say a HDMI coming form the rear of the LED and then the USB for Touch connected to the front of [...]

By |2017-07-18T11:05:28+00:00July 18th, 2017||Comments Off on Touch does not work on my PC/MAC but Android is OK?

How long are the USB and HDMI cables that come with the existing product and how long can they go before I get a repeater.

The Cables that come with the Y Series LED are 5ft or 1.5m in length. We recommend a powered repeater if you are going to extend these cables, especially the USB. HDMI can be extended without a powered booster to around 15ft but this differs from computer to computer. We recommend setting up and testing [...]

By |2017-07-06T09:05:37+00:00July 6th, 2017||Comments Off on How long are the USB and HDMI cables that come with the existing product and how long can they go before I get a repeater.
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