Once you have installed the software, it will ask you to input your product key. The key can be found inside the CD cover that comes with your TouchIT product. There is then a button named ‘ activate’ that you can use to activate the product over the Internet. If you have not got Internet connection available then there is a phone number that you can call to activate the product over the phone. If you are having trouble activating your product, please either contact your installer or reseller or contact us directly www.touchittechnologies.com/contacts