- 1. Does your device have a non-standard Android keyboard installed?
DisplayNote App aims to support as wide a range of Android devices as possible, however, due to the variation of devices available it is possible there could be compatibility issues with some keyboards.
If you come across this problem, try changing to any additional keyboard types that you have on your device. The options for this will be found within “Settings -> Language and Input”. An example of this is the Samsung Galaxy 10.1 tablet; we found that the default keyboard type only entered numbers successfully. After changing to the “Swype” keyboard the text entry started functioning correctly. If you find that your device’s keyboard also has problems, visit the TouchIT Notes website and let us know and we will endeavour to improve support within each update.