Firstly, you would need to have your fault diagnosed by our staff. Please open a support ticket on the website or call us directly. Then, we would issue and RMA number and this would then be able to be returned to the retailer from whom you purchased the unit
How do I handle replacement ?
About the Author: Andi
Hi there! I'm Andi, the CEO of TouchIT Technologies, where we've been sparking creativity and learning in young minds through interactive tech for over 15 years. My passion lies in designing software and hardware that inspires thousands of students worldwide to explore, discover, and express themselves digitally. With decades of experience in the interactive technology market, I'm here to share my insights, tips, and stories about bridging the gap between fun and learning through tech. Buckle up for a journey into the world of edtech, sprinkled with practical advice and a dash of geeky enthusiasm!