Frequently Asked Questions

 

We offer 55", 65", 75", 85"

admin   April 24, 2017  


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The 55" and 65" are Full HD, 1920 x 1080

The 75" and 85" are 4K, 3840 x 2160

admin   April 24, 2017  


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The Y Series has 10pt Multi-Touch

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Yes it does, it comes with Android 5.1 installed.

admin   April 24, 2017  


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Yes you can. The Y Series has access to the TouchIT App Store at www.touchitappstore.com where you have around 1000 Apps that you can install on the Y series, all for Free.

admin   April 24, 2017  


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Yes there is, please visit www.touchitappstore.com 

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Yes it does, the Y Series has a tempered anti-glare glass finish

admin   April 24, 2017  


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The main differences between the S Series and the Y Series are;

  • Frame color, S Series is Black, Y Series is Titanium
  • Y Series has On Board Android
  • Y Series comes in 4 sizes only, 55" 65" 75" 85"
  • Y Series is thinner
  • Y Series does not have a built in PC option
  • Y Series has no drivers for MAC and PC

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The unit itself will last for around 30 000 to 50 000 hours. That is approximately 5 years worth of continuous use. If you turn the LED off at night, you should be able to get around 10 to 11 years out of the LED.

admin   April 24, 2017  


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3 Years on site for USA and Canada

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The Y Series uses 5mm tempered glass

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There is 8GB of storage space on the on board Android

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Due to the fact that the Y Series has on board Android, it is possible to use the LED without a computer attached. You can however connect your computer to the LED as well.

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Yes you can

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The size of LED that you choose for your classroom is usually dictated by budget. With Interactive Flat Panels, bigger is better so our advice is to install the largest LED that you can afford.

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The TouchIT Y Series is suppled via download of TouchIT Notes and also Oktopus Software

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When there is an upgrade available, we will let you know. Due to the fact that the TouchIT Y Series runs on a custom Android ROM, only our ROMs are able to be used to update the LED.

admin   April 24, 2017  


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The Y Series has front USB connection to enable you to plug in a thumb drive or memory stick into the LED. Then, you can use the file manager in Android to open or copy your documents.

admin   April 24, 2017  


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Yes, the TouchIT Y Series is supplied with a remote control. You can also use the front control buttons and the touch screen OSD (On Screen Display) to change settings or input sources.

admin   April 24, 2017  


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Yes, the TouchIT Y Series has 2 x 10W integrated speakers. You find that the speakers are loud enough for most classroom applications.

admin   April 24, 2017  


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No, there is no calibration to be done on the Y Series LED

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No, there are no drivers needed for Windows, MAC or Chrome operation with the Y Series LED.

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The Cables that come with the Y Series LED are 5ft or 1.5m in length. We recommend a powered repeater if you are going to extend these cables, especially the USB. HDMI can be extended without a powered booster to around 15ft but this differs from computer to computer. We recommend setting up and testing your unit with the cables supplied, before you introduce extension cables. Always use good quality branded cables, not cheap extension cables from eBay....

admin   July 6, 2017  


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If the touch is working on your on board Android but not on your PC or MAC, you have probably mixed up the cables. What we mean by this is that you cannot have say a HDMI coming form the rear of the LED and then the USB for Touch connected to the front of the LED. You need to have both cables coming from the same location as the inputs are paired.

So, your USB and HDMI both have to come from either the front of the LED or the Rear. Please note on the Rear, there are additional inputs underneath the LED as shown in the Image below.

admin   July 18, 2017  


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That is correct. We do not include software or licenses in the box. You need to register to receive these.

Navigate to www.touchittechnologies.com/register and follow the instructions - watch the video first!

admin   July 18, 2017  


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If you have a Y Series LED then you would have registered to receive your Key. If you visit www.touchittechnologies.com/lostkey/ and enter your serial number - we can email it to the registered email address.

admin   July 18, 2017  


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